wpBakery refused update, now refuses to activate. Live site is broken


WPBakery says it is currently (I manually installed it) and that I should update to 5.5.2. I click the update button which takes me to a page that says it is already up to date. Then I find that the plugin is disabled, my homepage is full of junk, and the plugin refuses to reactivate until I complete the update. Please help!


I’m having the exact same issue - driving me bonkers. Let me know if you find a fix!


I contacted support, this seems to have been the issue (it hasn’t reverted back since and it has been 4-5 days…)

You are using old theme version 6.1.1, but the latest one is 6.1.6 http://prntscr.com/ndnsrs . How to update the theme you can find in this article

Hope this helps you too!

  1. Please update your WP to the latest version which currently is 5.1.1

  2. Then update your Jupiter theme to the latest version which currently is 6.1.6 https://themes.artbees.net/docs/updating-theme-child-theme/

  3. After updating the theme, go to Jupiter -> Control Panel -> Required Plugins and update the plugins including the WPBakery.