Update hangs going from v1.0.3 to v1.1.10


Hitting “Download” on Updates page within Control Panel- nothing happens.

Hitting “Update” for version 1.1.0 - tells me customizations will be lost, I say okay, then it says “processing the request” and just stays there forever, nothing else happens.


I had the same issue - support suggested downloading the new template version from Themeforrest and installing via dashboard


Okay, thx, I’ll give that a shot.


Yes, you will have to updated via Wordpress dashboard which requires you to delete the theme and the install the latest version like you installed it the first time.


okay, got it, thanks. That worked!


You’re welcome :slight_smile:


When will this be fixed? It should be possible to update from the Jupiter X control panel. I have a lot of websites and this work around costs me extra time :frowning:

Hope you guys can come up with a fix!