Update hangs going from v1.0.3 to v1.1.10


#1

Hitting “Download” on Updates page within Control Panel- nothing happens.

Hitting “Update” for version 1.1.0 - tells me customizations will be lost, I say okay, then it says “processing the request” and just stays there forever, nothing else happens.


#2

I had the same issue - support suggested downloading the new template version from Themeforrest and installing via dashboard


#3

Okay, thx, I’ll give that a shot.


#4

Yes, you will have to updated via Wordpress dashboard which requires you to delete the theme and the install the latest version like you installed it the first time.


#5

okay, got it, thanks. That worked!


#6

You’re welcome :slight_smile: