Twitter Post does NOT work


#1

Hello!

We are trying a twitter post type in our blog and it doesn’t work. We selected Post format accordingly and pasted the url of the tweet. The post appears on the blog but the tweet is empty (just Twitter’s logo and @)

Did we forget something?

thanks a lot :slight_smile:



#2

Did you set up the twitter API credentials in the theme settings?


#3

Thanks!!!

we just did it and it does not work neither here (first picture, as a post) nor there (second picture, in the footer)


#4

Hello,

We need to investigate it. Please create a ticket https://themes.artbees.net/new-ticket and provide WP Dashboard/FTP credentials in the ticket.

Thank you.
Best regards,
Artbees Support.


#5

Thanks Tatyana.

Fortunately we will not have to. We try again and the post appears pleasantly in the correct form.
Only one problem remains: the tweet does not appear complete.
No images appears, link does not work (it’s correct but not useful…).

Screenshot attached:

Can you tell us what to do?

thank you so much!


#6

Hello,

Can you provide the page link to check the issue?

Thank you.
Best regards,
Artbees Support.


#7

http://www.quepo.org/wp-admin/post.php?post=20804&action=edit&lang=ca

http://www.quepo.org/?p=20804&preview_id=20804&preview_nonce=325be93234&_thumbnail_id=-1&preview=true

Thank you :slight_smile:


#8

Hello,

You shared preview links and I can’t view them as I don’t have your wp-admin panel credentials.
Can you provide the live URL’s?

Thank you.
Best regards,
Artbees Support.


#9

Sorry, the post was a drafts. Now i’ve published it.

this is the url’s: http://www.quepo.org/bccn2018/

and the editinig url: http://www.quepo.org/wp-admin/post.php?post=20804&action=edit&lang=ca

is it correct? :slight_smile:


#10

Hello,

Sorry for a delay.
Unfortunately the links can’t be recognized there as the twitter post is shown as a simple text
http://pix.toile-libre.org/upload/original/1529313005.jpg .
I’ve reported this issue to the developers and they will fix it as soon as possible.

Thank you for understanding.

Best regards,
Artbees Support.


#11

Thank you very much Tatyana,
could you report us when they fix it?

best regards,


#12

Sure, you’ll be notified about it.

Best regards,
Artbees Support.


#13

Tatyana,
I use the occasion to tell you that when I publish a twitter post with pictures, the pictures, the text doesn’t appears completly neither the pictures.

Thnak you very much,