Themes not downloading as .zip


#1

I am having a problem with downloading and installing a theme from jupiter to wordpress. The file is not downloading as a .zip file to my computer. It downloads as a folder with a couple files:

options.txt
preview.jpg
theme_content.xml
Thumbs.db
widget_data.wie

The theme I am trying to download is tempestas. Maybe someone can email me the zip file? my email is aharianthony8501@gmail.com, Thank you.


#2

Hello @Anthony_Ahari

Please make a zip of that folder like this
tempestas.zip > tempestas > files

Then upload it to Dashboard > Jupiter > Install Templates

If the above solution doesn’t work for you please create a ticket in the helpdesk, the template would be attached in the replied.

https://artbees.net/themes/dashboard/new-ticket/

Best regards,
Artbees Support