SVG Logo missing on desktop site



After uploading my SVG logo, it’s not appearing on the desktop site. It is visible on my mobile site, however. Can someone help me out with this please?

The website is


The URL does not seem to work.


@Danish_Iqbal Oh no, thanks for finding that for me. DNS problem. Try it without the www.


Okay, I can see that the logo is not showing up.

This needs more debugging, could you please create a ticket here and our support staff will help you with this.



@Danish_Iqbal Will do…thanks!


You’re welcome :slightly_smiling_face:


I was having this problem but only in Chrome, not Firefox or Safari. I had exported the SVG file from Photoshop & the problem was a syntax error in the SVG file for the base64 encoded png.

The solution is to open the .SVG file with a text editor (like notepad) and change