Jupiterx not saving Theme Settings


#1

When I go to JupiterX -> Control Panel -> Setting, and add tags before head, it wont keep the previous code saved. By the way, I think after update for wordpress 5.3 it completely erased all pixel TAGs.


#2

Hi Rcardo,

Can you share your Jupiter X System Status report here? You can find it in Jupiter X -> Control Panel -> System Status -> Get The System Report


#3

Here you go:

WordPress Environment

REMOVED TOP LINKS , NEW USER CAN ONLY POST 2 LINKS?

WP Version: 5.3
WP Multisite: True
Permalink Structure: /blog/%postname%/
Front Page Display: page
Front Page: Home (#6)
Posts Page: Unset
WP Memory Limit: 512 MB
Database Table Prefix: Length: 3 - Status: Acceptable
WP Debug Mode: False
Language: pt_BR
The Main WP Directory: True
Writable
The wp-content Directory: True
Writable
The uploads Directory: True
Writable
The plugins Directory: True
Writable
The themes Directory: True
Writable

Theme

Name: JupiterX
Version: 1.5.0

Child Theme: False

Browser

Browser Info: Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML
like Gecko) Chrome/78.0.3904.108 Safari/537.36Browser: ChromeVersion: 78.0.3904.108Platform: Windows

Server Environment

Server Info: Apache/2.4.41 (cPanel) OpenSSL/1.0.2t mod_bwlimited/1.4
Localhost Environment: False
PHP Version: 7.2.25
ABSPATH: /home/dataseek/public_html/
PHP Memory Limit: 600 MB
PHP Post Max Size: 100 MB
PHP Time Limit: 0
PHP Max Input Vars: 2000
PHP Display Errors: False
SUHOSIN Installed: False
MySQL Version: 5.5.62
Max Upload Size: 1 MB
Default Timezone is UTC: True
PHP XML: True
MBString: True
SimpleXML: True
Fsockopen/cURL: True
SoapClient: True
DOMDocument: True
GZip: True
Zip Archive: True
Iconv: True
HTTP Requests: True
Communication with artbees.net: True

Database

Database Info: 95.7MB
wp_options Info: 6.08 MB
wp_links Info: 0.03 MB
wp_commentmeta Info: 0.05 MB
wp_term_relationships Info: 0.03 MB
wp_postmeta Info: 72.22 MB
wp_posts Info: 15.41 MB
wp_term_taxonomy Info: 0.09 MB
wp_terms Info: 0.05 MB
wp_comments Info: 0.11 MB
wp_termmeta Info: 0.05 MB
wp_usermeta Info: 0.11 MB
wp_blogs Info: 0.05 MB
wp_registration_log Info: 0.03 MB
wp_signups Info: 0.08 MB
wp_site Info: 0.03 MB
wp_sitemeta Info: 1.06 MB
Theme Mods Info: 34.9 KB

Active Plugins (21)

Advanced Custom Fields PRO: by Elliot Condon – 5.8.7
Advanced Custom Fields: by Elliot Condon – 5.8.7
Blog Designer: by Solwin Infotech – 2.0.1
Customizer Export/Import: by The Beaver Builder Team – 0.9.1
Customizer Reset: by WPZOOM – 1.0.1
Glue for Yoast SEO & AMP: by Joost de Valk – 0.5
JetBlog For Elementor: by Zemez – 2.1.22
JetElements For Elementor: by Zemez – 2.1.5
JetEngine: by Zemez – 2.1.4
JetMenu: by Zemez – 1.5.14
JetPopup: by Zemez – 1.2.11
Jupiter X Core: by Artbees – 1.11.0
Jupiter X Pro: by Artbees – 1.2.0
LayerSlider WP: by Kreatura Media – 6.8.4
Lazy Load: by – 0.6.1
MouseWheel Smooth Scroll: by KubiQ – 5.3
Sticky CTA: by Suresh Shinde – 1.0
Theme Editor: by mndpsingh287 – 2.3
Yoast SEO: by Equipe da Yoast – 12.6.2
WP YouTube Lyte: by Frank Goossens (futtta) – 1.7.8
WPtouch Mobile Plugin: by WPtouch – 4.3.37


#4

Please kindly update the theme version to the latest version and try again. you are using an old version of the theme. The latest stable version at the moment is 1.13 while yours is 1.5.