Error when installing Kale Template within Jupiter theme


#1

When installing Kale Template within Jupiter theme I get this error:

Whoops!
There seems to be an inconsistency in installing procedure. Don’t panic though—here we’ve listed some possible solutions for you to get back on track.
( Warning number : 200) Learn More

What do I do to resolve this?


#2

Hello,

We need to investigate the issue.
Please create a ticket https://themes.artbees.net/new-ticket and provide FTP/WP Dashboard credentials.

Thank you.
Best regards,
Artbees Support.


#3

Hi there,

I have this same issue - can you let me know if it’s sorted?

Thanks,

Fraser


#4

Can you try to install the template without including the media?
Or try to install the template manually?