Error: Unable to parse response as JSON


#1

I am trying to view the templates to select one for my site and I keep getting this error message
Unable to parse response as JSON :frowning:


#2

I’m having the same issue. Please help!


#3

i’m having the same problem


#4

Same problem, I guess this is why my support ticket hasn’t been answered, maybe they are overwhelmed. I put it in about 12 hours ago when I first noticed this JSON issue.


#5

Same issue here. Would be great to get some answers…


#6

It will be resolved soon. However, if you need a quick fix, please change

jupiter\vendor\nategood\httpful\src\Httpful\Request.php line 48

from

$follow_redirects = false,

to

$follow_redirects = true,

And it will resolve the issue.


Templates: Unable to parse response as JSON
#7

The issue is now resolved from our servers too. Thanks for being patient all the time.