Cant register my Jupiter Theme on wordpress - eHost


#1

I keep trying to register my API which did work once, it upgraded my theme and now it says un-registered.
I put my API in and get the error

“Your API key could not be verified. cURL error 77: Problem with the SSL CA cert (path? access rights?) Please contact Artbees Support.”

Any idea?


#2

I guess there some issue with compatibility because I have faced some similar issue where I have used google docs to WordPress plugin and after updating some core WordPress files plugin get deactivate. After digging around I found that if there are any issue with your theme or plugins files then upgrading core files cause such issue.


#3

Hello,

Try to revoke your old API key https://themes.artbees.net/docs/revoking-api-key/ and generate a new one.
Register the theme again https://themes.artbees.net/docs/registering-theme/ .

Thank you.
Best regards,
Artbees Support.


#4

Hi,
I have followed the steps showed in the tutorial but when I paste the Artbees Api Key, the message is: Oops! Registration was unsuccessful. Your API key could not be verified. cURL error 35: error:1407742E:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert protocol version. I’m working in local. What’s the meaning?

Thanks