Can't install template


#21

So has it been fixed? I have done the exact same thing over and over, trying with and without graphics, different templates and fresh reinstallation to no avail. Seems this would be sorted if so many of us are having same problem. Also…how can you tell the size of the template?


#22

We were experiencing the same issue. We resolved it by only installing the Jupiter X plugin. Leave the other plugins uninstalled and let the template installer handle that. Good luck!