Can not create backup db file - SOLVED


#1

I am having the same issue as a lot of people and you are not responding it.

I am trying to import the templates to my theme but I am getting this message: Can not create backup db file.

Could you help me, pls?

Thanks


#2

Same here even downgraded to previous version but same problem.


#3

Got a reply from support; @Marcos_Douglas_da_Silva

Please go to the “wp-content/uploads” folder and create two directories there if they don’t exist:
jupiterx_backups
jupiterx_templates
After that try to install a template.


#4

Please follow @Kay_van_Aarssen solution above as it works fine.


#5

Thanks @Kay_van_Aarssen it works fine! :slight_smile:


#6

Also, this issue will be solved in the next release. Thanks for being patient.


#7

I’m am still having issues. Can’t install any theme. None of the solutions worked for me

Is there any chance we get this solved?


#8

Same here. Added the folders, checked the permissions, updated every plugin and theme. still error at creating db backup.